Built around your business

Work Smarter. Scale Faster. Grow Stronger.

We design and build custom AI solutions, agentic systems, and purpose-built technology, then deliver the enterprise programs that bring them to production. For organizations that need technology built around how they actually operate, integrated into their flows, and shipped by people accountable for the outcome.

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BUILD · SOLUTIONS
ASSESS · PROCESS
AI · AUTOMATE
STREAMLINE · OPS
UNLOCK · CAPACITY
DATA · REPORTING
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Program Management· Systems Integration· AI-Agentic Transformation· Data Modernization· Change Management· Enterprise Transformation·
Why Slice O Tech, why now

You've built the business.
We help it work smarter.

01
The Moment
Technology is evolving faster than ever.

Businesses are required to do more with less - move faster, serve customers better, and scale efficiently. The organizations that thrive aren't necessarily working harder; they're finding smarter ways to operate.

02
Our Role
We uncover what's possible - then build it.

We help businesses simplify processes, eliminate manual work, and leverage AI where it creates real value. But we don't stop at recommendations - we build the solutions that bring them to life, designed around how you actually work.

03
Our Commitment
No two businesses are alike. Neither are our solutions.

Every solution is tailored to your unique workflows, challenges, and goals - delivering meaningful improvements that support growth today and adaptability for tomorrow.

What we deliver

Built around your business. Delivered end-to-end.

We don't offer generic services. Every engagement is scoped to your workflows, your stack, and your goals - then executed with full accountability from assessment through launch and beyond.

01

AI & Automation

We design, build, and deploy production AI agents and automation workflows that eliminate manual work, accelerate decisions, and scale operations - embedded into how your business actually runs.

02

Custom Solutions & Process Design

Off-the-shelf tools rarely fit your exact workflows. We design and build customized solutions - software, processes, and integrations - shaped around your operations, not the other way around.

03

Systems Integration

Connect your ERP, CRM, logistics, and data platforms into a unified, real-time operational backbone - architected for reliability, auditable end-to-end, and built to grow with your stack.

04

Program & Portfolio Management

End-to-end delivery of complex, multi-team programs with full accountability. We lead cross-functional squads, govern vendors, and keep executive roadmaps moving - from initiation through release.

05

Data Modernization & Analytics

Modernize legacy data pipelines into AI-ready, governed data platforms. From ETL and warehouse architecture to executive dashboards and KPI automation - built for decisions, not just reporting.

06

SaaS & Platform Implementation

Full-cycle implementation of Salesforce, Atlassian, and custom platforms - from business case through go-live and post-launch adoption. We stay until your team owns it.

How we work

We don’t advise from the sidelines.
We assess, design, build, and operate.

Delivery Methodology

Six phases. One thread of accountability.

Every engagement runs through the same lifecycle, with clear deliverables and a single point of accountability from assessment through evolution. No context lost between phases.

Phase Focus Key Deliverable
01
Assess
 Current state audit: people, process, tools, data & systems Capability scorecard delivered week one
02
Diagnose
 Bottleneck mapping, opportunity ranking by ROI Prioritized opportunity map with ROI projections
03
Design
 Future-state architecture, integration map & success metrics Solution blueprint & architecture document
04
Build
 Hyper-customized solutions built alongside your team on real work Working software, integrations & live agents in staging
05
Activate
 Integration, deployment, onboarding & change management Clean go-live with all workstreams synchronized
06
Evolve
 Ongoing monitoring, optimization & team enablement Live KPI dashboards, updated playbooks, enabled team
01
Not advisory-only

Every engagement ends with working software, integrated systems, or a live agent in production, not a strategy deck.

02
Not off-the-shelf

We build to your exact flows: your data, your team structure, your margin rules. Not a product that almost fits with customization fees on top.

03
Not a black box

Every agent action is logged, auditable, and reversible. Change management and knowledge transfer are core deliverables, not afterthoughts.

Proven record

Selected engagements. Documented outcomes.

These represent Slice O Tech's enterprise delivery track record: programs led from initiation through go-live, with outcomes measured against the business case that got them funded.

AI & Automation · National Retail
65%
reduction in PDLC documentation time

GenAI documentation automation

Teams spent most of their delivery cycles writing epics, stories, and sprint plans by hand. A GenAI pilot was built and deployed into the PDLC workflow — structured artifacts, automated, with human review at every step.

What it took
  • Artifact audit + prompt engineering
  • Sprint tooling integration
  • Governance gates + change management
Enterprise Technology Rollout · National Retail
$98M+
portfolio directed end-to-end

Enterprise-wide deployment · 400+ nodes

Five-year, $98M+ transformation across a distributed national retail network. Hardware, software, and integrations deployed end-to-end — continuity maintained, accountability in one place.

What it took
  • Multi-layer governance · 90+ members, 30+ teams
  • Vendor SLAs, contracts + escalation paths
  • IoT + computer vision · 15%+ labour efficiency
Program Intelligence · Enterprise Portfolio
35%
reduction in quarterly planning cycle effort

Unified portfolio intelligence layer

Days of manual status reporting, compressed to hours. A single intelligence layer unified executive, program, and workstream views — real-time data, automated aggregation, no manual assembly.

What it took
  • Unified data model across all workstreams
  • Executive dashboard aligned to key decisions
  • Planning cycle redesign across 30+ teams
90+
Core team members coordinated day-to-day, within a far wider program network
15%+
Labour efficiency gains from IoT & computer vision deployment
30+
Cross-functional teams aligned end-to-end across the delivery lifecycle
Past clients

Companies Slice O Tech has delivered for.

Walmart Canada Plan International Hudson’s Bay Company Holt Renfrew Just Energy Paradigm Quest Edulinx Canada
Insights

Thinking ahead of the curve.

Program Delivery

Why programs fail after the strategy is approved

The gap isn’t the plan - it’s the absence of embedded governance, clear ownership, and the operating model to run it. How to close it before go-live.

Read more →
AI in Operations

From GenAI pilot to production agent: what actually survives

Most AI pilots die in review. The ones that reach production share five traits - and none of them are the model choice.

Read more →
CPQ & Revenue Ops

CPQ as a decision engine, not just a quoting tool

Why quoting - slow, error-prone, margin-critical - is the highest-ROI first home for an embedded agent, and what a properly built one looks like.

Read more →
About

Program depth. AI fluency.
Delivered end-to-end.

Bilal Wahid
Founder & Principal Consultant
PMP PMI-ACP CSM SAFe SASM ITIL Six Sigma ISTQB

Slice O Tech is founder-led. Our principal brings 15+ years of enterprise delivery to every engagement, including end-to-end transformations at Walmart Canada, oversight of $98M+ portfolios, and GenAI pilots that reached production rather than stalling in a lab environment.

That experience spans eCommerce re-platforming, microservices integration, IoT and computer vision deployment, data governance, enterprise risk management, vendor and stakeholder management, and large-scale change management across 400+ enterprise nodes, with a track record of equipping product and PMO teams on tooling, process governance, and release discipline across Agile, SAFe, and PDLC environments.

Every engagement is principal-led from kickoff to close, with direct involvement in scope definition, delivery model design, and outcome accountability. Where the program demands additional depth, we draw from a curated network of senior practitioners matched to the specific engagement: technical specialists, change leads, or integration architects assigned for the work at hand, not pulled from whoever's available.

Education
BCom Finance & ISM Certificate
Toronto Metropolitan University
Blockchain
Certified Blockchain Professional
York University — Lassonde
Partner with us

Let’s build what’s next.

Tell us about your most complex program, your biggest friction point, or the workflow you’ve been meaning to automate. We’ll respond with a concrete assessment - not a sales deck.

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